Phone.
The fastest way to reach us is by phone at (888) 686-4821, answered 24/7. Describe what you are seeing or hearing, such as droppings, a gnaw mark, or scratching in the attic, and we will point you to the right next step.
Email.
For non-urgent questions, documentation requests, or a business inquiry, reach us at [email protected]. Email is checked regularly but is not the fastest route for an active problem, so call instead if you need someone on-site soon.
Mailing address.
Our mailing and citation address is 2386 East 7th Avenue, Mount Dora, FL 32757. This is not a walk-in office, and service is delivered at your property rather than at this address, so please call ahead rather than stopping by.
What to have ready when you call.
Your street address and ZIP code, a description of what you have seen or heard, roughly when it started, and whether pets or children are in the home all help us plan the visit before a technician arrives. If you have already found droppings, gnaw marks or a nest, mentioning that up front saves time on the call.
Sources and standards
Public guidance behind the advice on this page. It describes general practice and rules, not a claim about any one provider.
- CDC: Hantavirus Prevention: The seal up, trap up, clean up approach to rodent-proofing a home that public-health guidance recommends.
- US EPA: Restrictions on Rodenticide Products: How federal rules limit consumer rodenticides to ready-to-use bait stations and keep second-generation anticoagulants for professionals.